Returns & Exchanges
At Repossi, we ensure a seamless return process for our luxury creations, offering complimentary returns within 14 days of delivery for items in their original, unworn condition. Each piece must be returned in its signature packaging with all security tags intact to qualify for a full refund.
Initiate Your Request
Log into your account or visit our online returns portal to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Carefully place the jewelry in its original Repossi box and secure it within the protective shipping carton, ensuring all original documentation is included.
Schedule a Collection
Affix the pre-paid shipping label provided in your order and schedule a complimentary courier pickup at your convenience or drop the parcel at an authorized carrier location.
Quality Inspection and Refund
Once our artisans verify the condition of the returned piece, your refund will be processed to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing